Wholesale FAQ
ABOUT UNIVERSE IN THE CLOUDS
We believe the future is cannabis. We love cannabis, art, and design! By combining the things we love and bringing cannabis clothing and accessories to the fashion industry we hope to help change the stigma attached to cannabis and continually push for legalization throughout the globe. We aim to be a partner with independent retailers, dispensaries, head shops, boutiques, and resellers to help break the cannabis stigma.
WHOLESALE REQUIREMENTS!
Wholesale Account is for higher volume and sold to operating business and resellers - not for the general public! We are currently accepting new wholesale customers please contact us here.
WHAT IS THE MINIMUM ORDER:
For most products a minimum of 20 shirts is required. Some Products the minimum changes to 25 products.
Prices for t-shirts can be broken down per design unless in Assortment packs!
What is an Assortment pack?
How many pieces and what sizes come in the Assortment Pack? Each Assortment pack has a total amount of 100 t-shirts. Including 10 designs and 10 t-shirts per design. Each design includes the following break down in sizes: 2/3/3/2 (Small, Medium, Large, XL) (10 t-shirt total)
How Long Does it take To Process My Order?
Screen Printed T-shirts: Please allow 7 -15 days to process (Excluding Shipping)
Sub Ink T-shirts: Please allow 1-7 days to process (Excluding Shipping)
Full Color T-shirts: Please allow 14-30 days to process (Excluding Shipping)
Screen Printed Hoodies: Please allow 7 -15 days to process (Excluding Shipping)
Full Color Hoodies: Please allow 14-30 days to process (Excluding Shipping)
Where Do you ship from? Longview, WA.
How Much will Shipping and Handling Cost? T-shirts are calculated at checkout. Other products Shipping and Handling charges will be calculated and added to your order or billed separately when it is ready to ship. We ship via FedEx, DHL, UPS, and USPS.
Do you Ship Internationally? Yes. If you'd like to ship internationally please email us at wholesaleuniverseintheclouds@gmail.com
Do You accept Returns? Returns are accepted for damage or defective products and must be reported to your wholesale representative within 3 Business days of receiving products. After the 7 Business days of receiving the product we will no longer accept damaged or defective products. Please inspect all merchandise upon arrival.
What Payment Methods do you accept? We accept VISA, Paypal, Mastercard, Discover, and American Express and Cash* (Cash is with approval of Universe in the Clouds wholesale dept.)
Do you have net terms or a payment plan? Net are not available at this time, but you can use a 3rd party payment plan through Klarna (Only for UK and US). If accepted you can split your payments into 4 interest free installments. Payment period starts when order is shipped. Standard term of agreement includes 36 months.
Where are your clothes made? All of are clothing are designed by In-house graphic designers. Most of them are printed in the US.
Anything That I should know? We have the right to refuse sale. Wholesale Pricing can change without notice. We have the right to improve, change, correct our goods without notice.
Can I purchase wholesale items Online? Yes, please contact us to set up a wholesale online account.
Can I Place a wholesale purchase order for products from your website that aren't available in the wholesale catalog? Yes. If you'd like to place an wholesale purchase order for Universe In The Clouds hats, beanies, socks, zip up hoodies, pull over hoodies, flip-flops, street shoes, leggings and sublimated t-shirts please email us for wholesale price.
How Do I order: We have made it easy to order through our website. We can also take your order through phone, email, or in person with your wholesale rep!
I have more questions? Please contact wholesaleuniverseintheclouds@gmail.com